Given the uncertainty facing a large number of public events around the world due to the progression of COVID-19, we have made the very difficult decision to postpone the event until October 1-2, 2020. The venue remains Grand Cinema Digiplex @ Baneasa Shopping City, Bucharest.
All valid ticket purchases for UPGRADE100 2020 (initial schedule) are eligible for a refund on the following conditions:
Alternatively, you may wish to transfer your ticket to UPGRADE 100, October 1-2, 2020. To do so, no action is required and your ticket will automatically transfer should you not apply for a refund by the refund deadline date.
Our total aggregate liability to you is limited to the refund of paid fees that remain after credit card and payment processing fees have been incurred and deducted, and we will not be liable to you for any expenditure, damage or loss of any kind incurred by you as a result of the cancellation.CLOSE SECTION
That's easy: first, you need a ticket for our next festival or just a virtual festival ticket. YOU CAN BUY ANY OF THEM HERE or via your app: click BUY TICKETS in the menu and follow the instructions.
After you've purchased your ticket, in your app menu, click on MY MEMBERSHIP TICKET and scan the QR code you will receive via email (and/or enter the ticket no. manually if your camera does not support QR codes) or, on desktop, click on MY ACCOUNT and enter manually your ticket no.CLOSE SECTION
We can change the username for you, upon request, and passwords can be changed at any time from your account. After log in, just check MY ACCOUNT settings, type the current password and then the new one and you’re set.CLOSE SECTION